Customer Contact Centre
Do you need professional help to answer those booking enquiries, brochure requests or mail order purchases?
Carter Communication have highly trained operators who can work for you 12 hours a day, seven days a week to take care of your customers needs.
We specialise in the following services:
- Information Lines
- Accommodation Booking Lines
- Brochure Response Handling
- Market Research
- Out of Hours Support / Messaging Service / Overflow Calls
- Mail Order
- Mystery Shopping
- Membership Subscriptions
- Verifying Contact Databases
- Follow up Enquiries
In addition to handling all your inbound enquiries we can also be proactive carrying out market research on your behalf. Our sister company Customer Maze carries out market research activity for a diverse range of clients, some of which can be completed online, some need direct contact from our Contact Centre.
Need a hand? With our team of highly trained operators you'll never miss another call. To find out how our call centre can help your organisation please call 01271 336250 or Contact Us today!
